FAQs: Calibration

Standard operating procedures and best practices should always be applied for safe operation. FAQ information is not intended to substitute for training and the understanding of system operation necessary for safe operation. Training is available that will provide a thorough understanding of system operation. If you are unable to find a solution or have questions, please submit your question to our Support Department.

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Question	Topic

How do I know if my universal testing machine (tensile tester / pull tester) is measuring correctly?	Calibration

How do I prove my testing system is giving good results?	Calibration

Why does my tensile tester need to be calibrated/verified?	Calibration

Do I need to regularly check my universal testing system?	Calibration

How frequently should I have my testing system checked?	Calibration

Do I need to calibrate a machine after it has been moved?	Calibration

My tensile tester has undergone repairs and updates. Does it need to be recalibrated?	Calibration

When is Verification Required?	Calibration

I have a materials testing machine - What needs calibrating?	Calibration

What if Adjustments or Repairs Are Required?	Calibration

Should I Check Accuracy In-Between Full Verifications?	Calibration

Is Instron accredited to ISO/IEC 17025 by an agency that is a member of the ILAC agreement?	Calibration

What is your scope of accreditation?	Calibration

Are the calibrations you are doing for me within the scope of accredited services?	Calibration

Is the uncertainty of measurement listed in your scope of accreditation realistic, or does it represent an ideal case that will not be duplicated in my lab?	Calibration

Can you manage the scheduling of all my calibrations and will you arrange in advance for all of my recalibrations?	Calibration

Can you develop a customized plan that will optimize my costs and give me a competitive advantage?	Calibration

Can you provide electronic calibration certification?	Calibration

Do you take data manually or automatically?	Calibration

If software is used, is it validated and proven?	Calibration

Do you have the backup of both field and in-house technical support, and do you have a large engineering force expert in measurement and testing technology?	Calibration

What's the backup plan if your local engineer is unavailable to perform a critical calibration?	Calibration

Can you repair and/or adjust an instrument on the spot if it doesn't pass verification? Do you have the necessary inventory of spare parts?	Calibration

Can you perform preventative maintenance on the equipment?	Calibration

Do you have the necessary equipment and expertise to adjust and verify Instron equipment to accuracy levels demanded by national and international standards such as ISO and ASTM?	Calibration

Are you insured?	Calibration

Can you show calculations regarding your uncertainty reporting?	Calibration

Can you provide documentation to show traceability to national standards?	Calibration

Are all your procedures documented?	Calibration

Are your calibration technicians properly trained and do they receive on-going training and competency testing?	Calibration

Can you provide a full range of calibration services?	Calibration

How long have you been providing accredited calibration services?	Calibration